It ain’t radio.
And I am glad that it is not. Of course I am talking about podcasting. This was brought home for me earlier this week. More on that in a minute.
In the early days of podcasting and even a little now, not quite as much though, it was easy to find radio jocks and their management discounting podcasting as “ham radio” or ametuer hour. In the media (which they own and are) they would blast podcasting as a flash in the pan that would not have any impact on their businesses.
Of course a few months later, around April or May, radio stations began a campaign to explain how great radio was. During this $28 million campaign they were attempting to raise the awareness of the customer that the first place they are likely to hear anything; music, news or some morning jock making a prank phone call that it will be on one of their stations pumped directly into your car or radio at work.
This seems to be a reaction to the growing popularity of not only podcasting but the portable device evolution that seems to have passed radio by. Put these two things together and you have a powerful potion that has left the radio giant staggering on a nearly desserted island (maybe an isthmus as we speak) full of other naysayers that discount the impact that these two are having on their industry.
Skip ahead two months, Clear Channel and Infinity Broadcasting start zapping radio stations from coast to coast and turning them into broadcasting iPods on “shuffle". Well organized and market specific iPods that came to being after months of piloting smaller radio stations “that play anything” (almost anything). The new shufflers are in every small and major market now trying to maintain the waning listenership with playlists formulated from focus. Again, another losing proposal.
I was asked during a radio interview, “Is podcasting good for radio?” My response, “It’s great for radio!” As their reation has been to imitate what has driven listeners away from the air waves, they are still stumbling around in the dark as the solution to their problem is infront of their eyes: innovate, come up with somthing new.
Now back to earlier this week, Monday to be exact, I was suprised on my way home from work. Yes I have an MP3 player in my car, not a portable one, a lame burn your MP3’s to disc and then play them back. I now have over 100 discs floating around my car and can’t stand to listen to another one of them and refuse to burn another for a while.
So I am forced back into the waiting arms of radio to make noise as I commute to work in my car. In the morning when NPR was running another story that didn’t need my attention I started to flip stations and caught 94.7 the Zone’s morning show. The Zone is a hard rock station that prides itself on louder, faster, more skin and hairspray than a babysitter in the 80’s.
The morning guys were complaining that they didn’t have tickets to give away for a show that the radio station was sponsoring and then cut to a commercial. Right then I was in the parking garage and shut the radio and car off and walked into work.
I put in my day, head home and turn on NPR which is running same story that made me change stations in the morning. So I change over to The Zone and Nancy Sinatra starts to come through the speakers.
I started laughing to hard that I began to cry. I called my voicemail and left a message for myself to document how horrible it was that during the morning drive these two jocks were oblivious to the fact that during the day they were going to get canned.
Reformating a station is nothing new, but this time it really drove home the fact radio is hurting and without customers and a physical product they can change at a moments notice. It isn’t like a candy store that has to put an item on sale to get rid of it. Radio can just stop selling the flavor for a new one that looks like it will have more customers based on market research.
As a podcaster, portable MP3 player owner (even if it won’t play in my car) and a blogger it is great to see the impact that I am having on the industries that view me as a customer. Radio’s problem isn’t that people hate the technology they use to distribute their flavors with, the problem is that they treat their listeners as customers and their loyalty to their customers only goes as far as pushing a button to allow their newly reformmated station to transmit programming via satellite from New York.
Radio tried hard to kill podcasting and a portable device movement that had already entrenched itself in our culture. Too slow to react and still reacting in ways that are sure to mean lower customer numbers, radio can learn from podcasters, bloggers and iPods.
What can they learn? Innovate.




